Frequently Asked Questions

General Information

Why choose CR Kettles?
CR Kettles offers quality watches and jewellery at fair prices, backed by excellent customer service and a seamless buying experience.
Are your watches and jewellery authentic?
Yes, all of our watches and jewellery are 100% authentic. We work directly with trusted suppliers to ensure the quality and origin of every piece we sell.

How can I pay for a watch?
We accept payments via bank transfer, cash, card or cryptocurrency.

Can I place a deposit for a watch to secure it?
Yes, you can place a £500 deposit to secure a watch. The remaining balance will be due before shipment or during collection.

How long does it take to receive my order?
All UK orders are shipped with free next-day delivery. International shipping times vary depending on your location, and you’ll receive a tracking number as soon as your item ships.

Do you offer international shipping?
Yes, we ship worldwide. International shipping charges will be calculated when the purchase is made with us.

Can you size a watch for me?
Yes, we can. Simply let us know how many links you would like removed.

Can you source a watch or piece of jewellery for me?
Definitely. Contact us via WhatsApp or email, and we’ll help find the perfect piece for you!

Do you offer warranty for your watches?
Yes, all of our watches come with a warranty covering any manufacturing defects. The length of the warranty varies depending on the brand and model. Please refer to the product details for more information.

How can I contact you if I have questions?
You can reach us via WhatsApp or email. Our contact information is available on the website under the “Contact Us” section.

Can I view your products in person?
Yes, we can agree a meetup at a secure location.

Please contact us for availability and to arrange an appointment.